Dementia Care Home

Simonsfield Residential Care Home in Merseyside | Qualia Care

1a, Liverpool, Merseyside, L4 2TS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
67/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-10-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors consistently describe the staff as friendly and approachable. People mention seeing residents who appear happy and settled, with families noting how smoothly their relatives adjusted to their new surroundings.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-10-19

  • Is this home safe?

    Good
    The home received a Good rating for safety at its last inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published report does not include specific observations about staffing ratios, night cover, agency use, or how incidents are logged and acted upon. The rating indicates inspectors were satisfied with safety overall, but no supporting detail is available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for effectiveness, which covers staff training, care planning, nutrition, and access to healthcare. Dementia is listed as a specialism alongside mental health conditions, physical disabilities, and sensory impairment, suggesting the home is expected to have specific competencies in these areas. The published report does not describe the content of dementia training, how care plans are structured or reviewed, what food looks like in practice, or how GP and healthcare access is arranged.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating in the Caring domain, which covers staff warmth, dignity, respect, and how well staff know the people they care for. This is the domain that most directly reflects what daily life feels like for your parent. The published report includes no inspector observations of staff interactions, no resident testimony, and no family quotes. The Good rating indicates inspectors were satisfied, but no specific detail is available to understand what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for responsiveness, which covers activities, individual engagement, and how well the home responds to each person's preferences and needs. Dementia, mental health conditions, physical disabilities, and sensory impairment are all listed as specialisms, which implies a broad range of needs to accommodate. The published report does not describe the activity programme, how activities are tailored to individuals, or how the home supports people who cannot participate in group sessions.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for well-led, which covers management, culture, governance, and accountability. A named registered manager, Miss Karen Evans, and a nominated individual, Mrs Lynn Patricia Fearn, are recorded, indicating a defined leadership structure. The home is operated by Qualia Care Limited. The published report does not describe how long the current manager has been in post, how staff feel about the culture, or how the home monitors and improves quality over time.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Simonsfield provides care for adults of all ages, including those living with dementia, mental health conditions, physical disabilities and sensory impairments. The home welcomes residents living with dementia, providing specialist support as part of their range of care services. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

67/ 100

DCC Family Score

Simonsfield Residential Care Home holds a Good rating across all five inspection domains, but the published report contains very little specific detail, observed examples, or direct testimony. The score reflects a genuine Good rating tempered by the absence of the granular evidence families need to feel confident.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors consistently describe the staff as friendly and approachable. People mention seeing residents who appear happy and settled, with families noting how smoothly their relatives adjusted to their new surroundings.

Lens 02

What inspectors have recorded

The team at Simonsfield appears particularly good at helping families feel confident about the care their relatives receive. Staff are described as helpful and welcoming, creating an atmosphere where relatives feel able to relax.

Lens 03

How it sits against good practice

Getting a feel for Simonsfield might help you understand if it's the right place for your family.

DCC Recommendation

Worth a visit

Simonsfield Residential Care Home, in Liverpool, was rated Good across all five inspection domains at its last full inspection, with findings reviewed and confirmed as still accurate in July 2023. The home is registered to care for up to 36 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. A named registered manager and nominated individual are recorded, indicating a defined leadership structure. The Good rating across every domain is a positive baseline. The honest limitation here is that the published inspection report contains almost no specific detail. There are no inspector observations of staff interactions, no resident or family quotes, no description of the environment, and no data on staffing ratios or activity programmes. A Good rating without supporting detail tells you the home passed the test, but it does not tell you what daily life actually looks like for your parent. Before visiting, prepare a list of concrete questions: ask to see last week's actual staffing rota (counting permanent versus agency staff and checking night shifts), ask how often care plans are reviewed and whether you would be invited to those reviews, and ask what one-to-one activity or engagement is available for residents who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Simonsfield Residential Care Home in Merseyside | Qualia Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Simonsfield Residential Care Home in Merseyside | Qualia Care says about itself

Where friendly staff help residents feel settled and content

Simonsfield Residential Care Home – Expert Care in Liverpool

Families visiting Simonsfield Residential Care Home in Liverpool often mention how quickly their relatives settle into life there. The staff's welcoming approach seems to put both residents and visitors at ease. Several families describe feeling they can finally relax, knowing their loved ones are comfortable and well looked after.

Care & specialisms

Who they care for

    Simonsfield provides care for adults of all ages, including those living with dementia, mental health conditions, physical disabilities and sensory impairments.

    How they describe their dementia care

    The home welcomes residents living with dementia, providing specialist support as part of their range of care services.

    “Getting a feel for Simonsfield might help you understand if it's the right place for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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    The Thoughtful Gift That Makes a Difficult Day Easier

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    Digital Photoframe

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    Digital Calendar

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